Return Policy

Not feeling your new piece(s)? It be like that sometimes. 😔

Shoot us an email within 3 days of receiving your order so we can help you sort it out. We offer full refunds on returns, but if you’re just looking to switch it out for a different piece then check out our Exchange Policy.

Note: Clothing items and limited release pieces are NOT included in this policy and are final sale.

In order to be eligible for a return for a full refund, your piece(s) must be new and unworn so we can restock it on our site. We’ll ask for a picture to confirm that it’s in new condition before we start the return process. Including this picture in your initial email will expedite the return process.

You will be expected to cover any associated costs of tracked postage and proper packaging with your return. Once the return package is marked as delivered and we process it (typically within 2 business days of confirmed delivery) you will be issued a full refund.

If you have any further questions about our Return Policy or would like to start the process, please email customersupport@shopthryfty.com.